Managed Services

Maximise the uptime of AV estates to ease the strain on your team. As you remain competitive in the marketplace, we have your back at every step.

The productivity of your people is all about how efficiently your AV estate is functioning. While advanced tools are great for winning the war on talent, efficiency can only be reached as long as you maintain and manage the tools properly. That’s how “managed services’ comes into the picture and the games change. As people are shifting towards a hybrid workforce, they need resilient tech ecosystems to handle the work overload.

With the growing demands placed on technical teams, choose AVFlux’s managed services for more efficiency, and better productivity with the additional benefit to reduce long-term costs.


Our managed services come with several elements created to reduce the strain on your team and ensure smooth management and maintenance of your solutions. We offer services that provide remote management of assets, updates, configuration and even calls. This ensures you lay your focus on your priorities, while we use the right technology to support your business.

Managed On-Site Services

AVFlux, the MoS (Managed on-site Services) team helps bridge the gap between facilities and IT to deliver outstanding customer experience without getting slowed down by bottlenecks. You will get regular support from our on-site technicians across AV, event management functions and meetings. We work hard to spot issues early on and ensure preventive measures are taken before the issue becomes a Herculean problem.

Remote Managed Services

With our tried and tested remote technological solutions, we provide your business and its hardware exceptional support and you are not required to invest valuable time in mundane day-to-day operations. This approach means we manage, repair as well as maintain your assets and connections at ease.

Maintenance Services

Our modular maintenance services are built around your solutions and needs. This is underpinned by a clear service level agreement and defined resolution process for ensuring you are confident in all that’s being delivered by the team. The helpdesk team takes the responsibility to resolve issues to ensure the workforce gets on with day-to-day activities and even the AV investment is protected.

Adaptation, Assurance & Pulse

Our dedicated tech specialist quickly adds the team for specialised skills or the simple break/fix and support, like broadcasting, streaming, content creation and more. Under our warranty service and support, you get extensive coverage for programming support, preventive maintenance, ticket monitoring and more. Lastly, for remote management and diagnostics, we help clients achieve predictable business outcomes like stability, security, and longevity across IoT platforms.


Bringing technology and people together to ensure increased productivity in the workspace – because amazing things happen when technology enters your workspace!

Established with a proven track record

Fortune 500 companies and many other globally recognised business ventures rely on our flexible and secure collaboration and meeting services. Providing proactive engagement to our clients, we do everything starting from initial design and implementation to ongoing maintenance and support.

Experienced Professionals

We offer dedicated expertise to plan, supply, integrate and manage audio-visual system solution integration and other remote collaboration services. Our professionals have more than 30 years of experience in the industry. We deploy resources to manage complexity, mitigate tasks and deliver high-end solutions to meet client expectations and ensure the success of the project.

Upgraded Knowledge Base

We are one of the industry leaders in the ICT & Pro AV industry and deliver the best technological solutions to both private and public businesses. We constantly upgrade our knowledge base via training for increasing technical competence, and quality assurance.

End-to-End Provider

We provide a comprehensive solution to transform your workspace to make your business presence have a worldwide impact. Working closely with the manufacturers, we ensure the best support, expertise and resources. We comply with industry standards for delivering reliable, high-quality and future-proof solutions.

Our Approach

From system design to installation and even providing lifecycle support, our professional AV team will be with you through every step. After a consultation, we provide a specific solution based on a five-point, 360-degree framework encompassing all AV needs, ambitions and requirements.

Project Initiation

We determine the AV needs of the client and try to understand the scope of the project. We identify the key project stakeholders and conduct surveys and interviews to understand specific AV requirements.

Designing Customised Solutions

We develop a detailed system design including software and hardware components. We ensure that the design complies with the industry standards and regulations.

Award Phase

We select the vendors for hardware equipment and purchase the materials. After that, we create technical drawings, schematics and blueprints.

Installation, Testing & Commissioning

We prepare site installation including electrical work and cable routing. Then, the hardware components are installed including projectors, display and control systems. After that, all AV systems are tested and integrated to ensure optimal functionality. Lastly, we calibrate audio and video settings ensuring optimal performance.

Project Handover

We provide our clients with comprehensive documentation that includes user manuals and maintenance guides. We also ask for a formal client acceptance document after completion of the project.

Maintenance & Support

We offer ongoing support and maintenance to the client.

Get In Touch

Our team comprises experienced professionals who have your best interest in mind. Any questions on your mind? We are all ears for you, get in touch today!